Returns & Exchanges

At Urbano Fashion, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery in their original condition.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the invoice is included inside the box.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing